Privacy Policy

Your privacy and data protection are our top priority

Effective Date: February 17th, 2025

This Privacy Policy ("Policy") describes how MetaTrader Gateway ("we", "our", "the Gateway") collects, uses, discloses, and protects personal information when users ("you", "the Client") engage with our access provisioning infrastructure at mtgateway.net.

Our Commitment: This Policy is written in accordance with the General Data Protection Regulation (GDPR), applicable European privacy legislation, and industry-standard security practices.

1. Scope of this Policy

This Policy applies solely to data collected through the Gateway platform in relation to:

  • User registration
  • Identity verification (KYC)
  • Account synchronization with MetaTrader infrastructure
  • Access-level processing
  • Internal session tracking for security and compliance

It does not apply to any third-party brokerage platforms, trading tools, or unrelated MetaTrader services.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Identification Data: Full name, date of birth, nationality, government-issued ID documents
  • Contact Information: Email address, phone number, physical address
  • Verification Materials: Proof of address, source of funds documentation, and facial or biometric identity confirmation
  • Access Metadata: IP address, device type, session time stamps, browser environment
  • Account Linkage Data: Your MetaTrader account ID, assigned access level, and synchronization status

All data is collected for the sole purpose of authenticating your identity and restoring your access to your system-assigned Master Account.

3. Purpose and Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Performance of a Task Carried Out in the Public Interest: To fulfill obligations related to financial system integrity, compliance, and lawful access provisioning
  • Compliance with a Legal Obligation: To meet Anti-Money Laundering (AML), Know Your Customer (KYC), and other applicable regulatory requirements
  • Legitimate Interests: To maintain the security and operational integrity of the MetaTrader infrastructure

We do not use your data for profiling, marketing, or commercial decision-making.

4. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, including:

  • Completion of the verification and access process
  • Compliance with applicable laws and regulations
  • Maintenance of internal audit logs and security records

Once data retention is no longer required, your information will be securely deleted or anonymized in accordance with GDPR Article 17.

5. Data Sharing and Transfer

We do not share, sell, or disclose your data to any third parties for any commercial purpose.

Your information may be shared internally within the MetaTrader infrastructure ecosystem strictly for the following reasons:

  • Completion of account access validation
  • Enforcement of system compliance controls
  • Audit and traceability logging

In the event of lawful regulatory inquiry or court order, we may disclose data to competent authorities in full compliance with the law.

6. International Data Transfers

Where necessary, your data may be transferred securely within the MetaTrader platform's international infrastructure, subject to safeguards that meet EU adequacy requirements. All data transfers are protected by appropriate security and encryption standards.

7. Data Security

We implement a range of technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data, including:

  • End-to-end session encryption
  • Identity-tagged access handling
  • Secure data storage environments
  • Strict access control for internal personnel

All access to personal data is logged and restricted to authorized compliance officers only.

8. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data (Art. 15)
  • Request correction of inaccuracies (Art. 16)
  • Request deletion of your data under certain conditions (Art. 17)
  • Object to or restrict certain types of processing (Art. 18)
  • Request a copy of your data in a machine-readable format (Art. 20)
  • Lodge a complaint with a supervisory authority

9. Cookies and Session Tracking

The Gateway uses minimal technical cookies strictly necessary to manage session integrity and authentication. No tracking cookies, analytics tools, or third-party scripts are used.

You will be informed of all cookie use at the point of entry.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, operational needs, or system policies. Any changes will be posted to this page with a revised "Effective Date."

Important: Continued use of the Gateway after updates constitutes acceptance of the modified Policy.